Utility Services

West Bountiful City provides the following utility services to its residents: Culinary (drinking and household) water, garbage and recycle services, and storm drain maintenance. A deposit in the amount of $50 is required when setting up a new utility account.

Payment: The applicant agrees to pay monthly for the utility services rendered by West Bountiful City. Bills are mailed out the first week of each month and due on the 25th of each month. Automatic bill payments can be set up through Express Bill Pay (see button on home page). Charges for services will be made at the regular rates as established by Resolution of the City Council. It is the consumer’s responsibility to review monthly billing for accuracy and notify the city of any concerns. A $20.00 fee will be charged on all Non-Sufficient fund payments.

Delinquency: Payment for services is due immediately upon billing and shall be deemed delinquent if not paid by the end of the month that the bill was provided. The City shall terminate service on all delinquent accounts not paid after official notice of the delinquent account is provided. In order to restore service, the delinquent account must be brought current. In addition, the City shall charge a reconnection fee of $30.00.

Security Deposit: The applicant is required to pay a deposit in the amount of $50.00 at the time of application for services. It is agreed by the applicant that the deposit is not considered prepayment of any bill. Unpaid accounts will be considered delinquent notwithstanding the existence of a security deposit. The City may apply the amount of the security deposit to the final bill of the customer and the remaining balance, if any, will be refunded to the customer.

Reasonable access: The applicant shall permit the City’s authorized representatives to enter onto the customer’s premises at all reasonable times for purposes connected with rendering, billing, or disconnecting utility services.

Termination of service: The applicant agrees to be responsible for the payment of utility charges incurred at the service address until their responsibility is terminated by mutual agreement evidenced in writing and signed by the City and the applicant, or by the proper assumption of payment responsibility by a party acceptable to the City and upon completion of an application for service by the other party.